Do I get a discount for items I did not receive after my wedding?
Yes! We offer a 20% discount* when you purchase items remaining on your Registry for up to six months after your wedding. We also offer you 20% on a single day of your choice within 3 months of your wedding date.
*Certain exclusions apply. Offer is not transferable and may not be used in conjunction with any other offers. No adjustments on prior purchases.
We'll be out of town after our occasion. Can you hold our gifts until we get back?
We apologize, but we cannot hold gifts for pickup. We recommend using a shipping address of someone who'll be able to accept packages before, during and after your occasion. You can always update to your permanent address once you've returned from your honeymoon.
How do I return gifts purchased from my registry?
You’ll have 14 days after your wedding date to return almost any Laureldale's purchase for a refund or store credit, as long as your purchase is still in saleable condition. To make your registry return and exchange process as easy as possible, we recommend that you schedule an appointment with your Registry Consultant.
If visiting a store is inconvenient, your returns can be sent to us by following the packing labels instructions. (Please call Customer Service at +1-855-5-LAUREL(+1-855-552-8735) or email us at support@laureldales.com if you need assistance.) We will issue a merchandise credit for any gift you receive, using your Registry purchase list, original receipt or proof-of-purchase label. No receipt and the item is not on your purchase list? We will issue a merchandise credit and you will receive the lowest selling price in the last 180 days.
I've cancelled my event. How do I have my registry removed?
Contact your personal registry consultant for assistance.